A manufacturers guarantee or an installers “insurance backed guarantee” do not offer any real benefit to the client and can leave the client and the design team with financial loss, a delayed program, loss of credibility or much worse.
Insurance companies deal with many millions of pounds worth of claims with regards to basement water ingress and a meaningful guarantee is only of real value to the client if it comes from one company covering design, materials and installation – no split liability!
If it does not cover design, supply and installation it is not going to protect the client, the main contractor or the design team.
The manufacturers’ guarantees look reasonable on first consideration but the terms will typically limit the guarantee cover to the cost of replacing the materials. They will not cover investigations, remediations and loss.
The manufacturer will typically offer basic design and standard details but will not accept any liability for Pl on design or workmanship during installation.
The manufacturer may offer to carry out some inspections and basic onsite training, but in the event of a problem they will be very clear that they do not have any liability for remediation.
Manufacturers typically limit their guarantee to the cost of the materials supplied. Manufacturers may accept liability for some generalised design input but not for installation and this creates split liability and responsibility and so by consequence the project is not effectively guaranteed.
There is often confusion of what an “insurance backed guarantee” actually is?
It’s certainly not a guarantee for the complete package of product performance, correct and effective project specific design nor installation.
Its only effective if the contractor has ceased to trade and is limited to the cost of the original contract.
To further protect the client and all other stake holders from split responsibility and liability insist on an insured product warranty Lainton Services Limited guarantees are insured product warranties which cover design, supply and installation.
Our product and our service are not the labour and materials used. Our product is a permanently dry guaranteed basement.
